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The Geeks for Business Guarantee

We take pride in our work, which is why our break-fix services come with a one-year warranty on both parts and labor. If a vendor provides us with faulty hardware for a client’s project, we will strive to replace it with an exact or suitable alternative within two business days.

As of early 2025, supply chain challenges remain, causing some items to be harder to obtain than others; however, most common tech products are readily available.

In the rare event that we make error during installation or inadvertently damage existing equipment, we are fully insured and will work diligently to rectify the situation. We in providing peace of mind, even for straightforward IT tasks.

All labor performed by Geeks for Business is covered by a one-year warranty. If an issue arises, we will evaluate the problem within three business days and either carry out repairs at no cost or advise on the best next steps if external factors, such as electrical surges or natural disasters, are involved.

We encourage clients to minimize risks in IT environments, where feasible, by installing uninterruptible power supplies, surge protectors, chemical fire suppression systems, and failover hardware, especially in settings where downtime can be costly.

Please be aware that we cannot warranty items installed by Geeks for Business. Hardware installed by third parties is subject to their warranty terms and cannot receive additional coverage from us. We generally advise against purchasing extended warranties for hardware unless they are provided by the original manufacturer.

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8801 Fast Park Drive Suite 301 | Raleigh, NC 27617 | (919) 381-8974 | (844) 949-4335 | support@geeksforbusiness.net

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