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Business Consultation

Outsourced Helpdesk & IT Training

A full-time IT staff can be very expensive. Read more about the ways Geeks for Business can supplement or serve as your IT department.

Data Technology_edited.jpg
Data Technology_edited.jpg

Outsourcing Your Helpdesk

Technical Training

Is your organization smaller or still growing? Employing full-time IT staff is costly, with average systems administrator salaries in the Triangle area hovering between $72,000 and $140,000 per year, according to Indeed.

Geeks for Business provides the additional support that your existing IT department may need, without having to onboard new full-time IT employees. This arrangement, called co-managed IT, typically results in cost savings for businesses while improving ticket response times and resolution times for your users.

Our Outsourced Helpdesk service enables your business to offer its employees and clients a robust and responsive helpdesk solution at affordable rates.

 

Geeks for Business supports a full suite of Microsoft products, including Office 365, Windows, Windows Server, Active Directory, Azure, Exchange, Intune, Autopilot, and more. Our service offerings also include support for Linux-based products, including Ubuntu Server and Debian, as well as a wide array of Network Attached Storage (NAS) devices and Storage Area Network (SAN) devices.

Whether an employee who needs a password reset during the workday or a customer who's having trouble accessing the website at 11:30 pm on a Sunday, Geeks for Business offers fast turnaround times, ticket escalation, extensive documentation, and the IT engineering muscle you demand to solve problems big and small.

Is your organization ready to train new hires or get existing employees up to speed on new software, hardware, or digital services? Geeks for Business specializes in technical training for Microsoft, Linux, BSD, Apple, Android, and select third-party software and hardware platforms.

Our technicians are continually updating their skillsets in new and existing technologies in order to offer efficient and accurate technical training. Whether your employees need help with MFA (multifactor authentication) when accessing internal resources remotely, connecting to the company VPN, or synchronizing work email to a smartphone, Geeks for Business is here to support them during and after the workday.

Don't let your daily business operations hit a roadblock because of tech. Geeks for Business offers a comprehensive system for protecting your data, maintaining your IT infrastructure, educating your employees, and supporting your clients, on your schedule. Get in touch today to learn what we can do for your business!

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