Geeks for Business is the Triangle's premier managed IT service provider. is: Pro IT Management At Geeks for Business, our mission is simple: providing the best managed IT services for businesses in the Triangle and beyond. We help clients leverage IT to grow their businesses, reduce costs, secure their assets, and lower their stress levels. Get in touch with us today and we'll find the best solution for you. But, unlike other technical service providers, we don't like hiding the important stuff behind mandatory emails and calls. Check out the links below for more information on what we do, as well as in-depth business IT articles: Geeks for Business: Technical Service Plan Information Geeks for Business: Technical Service Plan Pricing (Monthly and Annual) Geeks for Business: An IT Infrastructure Primer Geeks for Business: How Secure is Your Business? Geeks for Business: Outsourced Helpdesk and Employee Tech Training Geeks for Business: IT Spending and Return-on-Investment Geeks for Business: Office 365 and Cloud-based Business Apps Geeks for Business: Pros and Cons of Cloud vs. On-premises Servers Geeks for Business: Building Redundancy for your Business Geeks for Business: Data Resiliency and Disaster Recovery Geeks for Business: The Importance of Managed Threat Detection and Response

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Learn about the industries and business segments Geeks for Business serves. Industries we serve Agriculture Small farms, garden centers, and agricultural supply stores can reduce costs and improve operational efficiency with managed IT. Geeks for Business can empower your agricultural business with powerful, focused IT solutions. Finance and Legal Whether you're a self-employed CPA, a PLLC, or a community bank, you need an IT solution that considers your and your clients' safety. With comprehensive endpoint security and proactive threat hunting, as well as secure, tested data backups and Identity and Access Management, Geeks for Business provides a full-stack managed IT solution with operational security most in mind. Education Daycare, charter, or private school? Our managed service plans can help you more effectively track, manage, and monitor educational assets; isolate and secure network devices; provide comprehensive network printing management; and implement continuous, proactive threat monitoring to ensure the safety of students and staff alike. Energy & Utilities Companies in the utilities and energy sector are more prone to cyberattacks than ever, with significant consequences to public safety. Geeks for Business is equipped to provide critical cybersecurity services, including continuous vulnerability scanning and threat hunting, to ensure that your energy provider meets compliance and regulatory standards. Manufacturing Improve uptime, reduce ongoing IT labor costs, and increase organizational productivity with Geeks for Business. We know the technology needs of manufacturing companies can be complex, and security can be challenging when managing legacy systems. We're proud to work with a diverse array of manufacturers in the Triangle and we have a deep understanding of the unique IT challenges manufacturers face. Let us help you streamline your business processes with a managed IT solution designed for your company.

Geeks for Business offers managed IT plans for small and medium enterprise across a variety of industries. Learn more about our IT service plans today. A Managed IT Primer

Learn more about Geeks for Business Managed IT pricing.

Find out why Geeks for Business is so highly rated by checking out our project portfolio. The Geeks for Business Portfolio Board-level repair of a MacBook Pro Performing board-level diagnosis of a MacBook Pro that doesn't turn on Ubiquiti CloudKey controller Upgrading a business client's network from a 10-year old Linksys router to a modern, cloud-manageable Ubiquiti network Type 110 punchdown block A 110 block at a business client's location; 110 blocks are modern versions of older 66 blocks and are used to distribute landline phone and Ethernet wiring through buildings. Network rack during upgrade Business client's existing 19" depth network rack, during an upgrade performed by Geeks for Business. We are removing old equipment and installing a new 24-port Ethernet switch, a new router, PDU (power distribution unit), and patch panel Patch panel A business client's new Ethernet patch panel during an extensive network upgrade performed by Geeks for Business. Patch panel Additional wiring between the new patch panel and the customer's existing Ethernet switch Plywood backing for structured wiring installation Installing plywood backing in a customer's basement, on masonry, to support a structured wiring cabinet from which all of the customer's low voltage cabling will be distributed Structured wiring cabinet Installing a structured wiring cabinet, with new Ethernet and coaxial cable distributed throughout the customer's home. Terminating Cat6 Ethernet cable Here, we're terminating Cat6 Ethernet cable with pass-through RJ-45 connectors Structured wiring installation Having installed the structured wiring cabinet, patch panel, surge protector, outlets, and other items, we're making all the connections for Ethernet, phone, and coaxial Customer's network rack Wire shelving used to store the customer's network attached storage server, AT&T fiber modem, and other items Structured wiring installation, completed Having made all the necessary connections between the switch and patch panel, cable tidying is done and the structured wiring install is complete Audio-visual rack for a church A client at a church requested that we install new AV equipment for their service recordings and Zoom services during the pandemic. Geeks for Business installed cameras, mixers, microphones, a new workstation PC, and networking equipment for the church. Workstation computer A custom-built workstation PC by Geeks for Business. Diagnosing issues with outside telephone wiring Geeks for Business performed diagnostics on outdoor phone wiring to remedy dropped Internet connections over DSL for a rural client Network rack at a hospice care facility Geeks for Business upgraded a local hospice care facility's network with new power distribution hardware, new switches, routers, and WiFi access points, and new network racks Ubiquiti WiFi access point Geeks for Business installed a new wireless network for a retail client in Chapel Hill, NC Structured wiring cabinet with patch panel An older structured wiring cabinet from a 1980s home. Geek Housecalls rewired the cabinet, installing new Ethernet and coaxial cable, as well as a new router, switch, TV antenna, and TV antenna amplifier. The patch panel is mounted above the wiring alcove as the cabinet was not wide enough to accommodate it. New outlet and TV wall mount Geek Housecalls installed a new electrical receptacle, as well as a new wall mount for a large OLED television at a client's home TV mounted on wall mount The 65" TV has been mounted on the wall mount and connected to power and coax Finished TV wall mount The final product: a 65" OLED TV on an articulating wall mount

Geeks for Business provides a powerful cloud management platform, protecting data, apps, and identities Secure Cloud Solutions Geeks for Business is here to revolutionize your business. We can help you slash hardware costs, simplify daily operations, and supercharge your productivity by harnessing the power of cloud technology from leaders like Amazon Web Services and Microsoft Azure. Are your on-premises servers becoming a costly and complex burden? Reach out to Geeks for Business, and we’ll create a tailored plan to virtualize your hardware or shift your tech solutions entirely to the cloud. If your business handles sensitive data, large volumes of information, or demands top-notch performance, a hybrid-cloud solution could be just what you need. With a hybrid approach, we can seamlessly migrate certain tasks to the cloud while keeping critical functions onsite for optimal performance. Ready to optimize your current cloud services? We’ve got you covered. By collaborating with an array of business-focused IT vendors, we can assess your needs and often lower your cloud service expenses. Geeks for Business is proud to offer secure, enterprise-grade data backup services. Contact us today to explore your cloud storage options and discover how we can enhance your business's uptime and resilience with our secure solutions.

Serving the Greater Raleigh-Durham area since 2006, Geeks for Business is the Triangle's premier managed IT service provider Why Geeks for Business? Empowering your business How can IT make your life as a business owner easier? What specific problems are you hoping to solve by hiring a managed IT provider like Geeks for Business? We endeavor to know what makes your business run and how we can leverage technology to improve efficiencies, reduce your operational costs, and make your life easier. Maximizing efficiencies IT spending is a fact of life for businesses of all shapes and sizes. We want to help our clients improve productivity and security with smart IT spending. We want every business to be secure and resilient, and that starts with a great IT provider. As cyberthreats like ransomware evolve in scale and complexity, your business is more vulnerable than ever. We want to take the anxiety out of modern IT and let you get back to the important business of running your business. We're local and responsive No one wants to hear their IT provider say, "we'll get to it in a week". Why outsource your IT needs to a company halfway around the world when you can enjoy the benefits of a skilled, local managed IT company today? Bring down costs, improve uptime, and lower your stress with managed IT from Geeks for Business. Our reviews tell the story Check out our Testimonial section, as well as our Google Reviews , to see what past and current clients have to say about us. We're always absolutely thrilled to receive a positive review, and we're grateful for all the positive word-of-mouth our work has generated. We work with the pros Nobody can do it all. That's why at Geeks for Business, we've cultivated deep industry relationships with companies in other segments of tech, like DriveSavers for our clients' advanced data recovery needs, or HPE (Hewlett-Packard Enterprise) for our larger clients' server and networking hardware demands. We work with the best because our clients expect the best. Contact Your name? Your email address? How can we help? Subscribe to our newsletter By checking this box, you consent to receive SMS messages. Messages and data rates may apply. Message frequency will vary. Reply STOP to opt-out of messaging. Reply HELP for customer care contact information. I have read and acknowledged the Privacy Policy. View terms of use Submit Thanks for your message!

Causes we care about Causes We Support It's no secret: our environment is in dire shape. Pollinators are facing population collapse, fossil fuel pollution continues to propel global climate change, biodiversity and wild areas are under growing assault from human interests. Likewise, vulnerable populations of humans and animals face ever-mounting challenges to lives with dignity and purpose. This is why we feel it's important to be candid about social and environmental causes we support in our area. We want to encourage everyone, client or not, to dedicate some of your time to help the organizations below. info@leaflimb.com 919-787-9551 www.leaflimb.com Donate to Project Pando Project Pando (by Leaf & Limb ) Leaf & Limb, based in Raleigh, NC, describes their vision: "Increase the health and population of trees to help address pressing environmental issues and restore the balance of life on Earth." Project Pando seeks to connect people with trees, providing native trees to any person or organization who needs them. Their goals of outreach, education, and environmental restoration are goals we deeply and actively support. Keep Durham Beautiful Keep Durham Beautiful is a Durham, NC based nonprofit that we want more people to know about. Their work in removing waste from outdoor spaces, establishing community gardens, and restoring our local environment is critically important and more needed than ever. Geeks for Business has worked with Keep Durham Beautiful to plant trees, shrubs, and bulbs in public spaces and at our offices, in addition to volunteering our time to assist in their regular waste cleanup efforts. info@keepdurhambeautiful.org 919-354-2729 www.keepdurhambeautiful.org Donate to Keep Durham Beautiful The Eno River Association Established in 1966, the Eno River Association is an accredited land trust and conservation nonprofit driven by a mission to conserve and protect the natural, historical, and cultural resources of the Eno River Basin. 4404 Guess Rd. Durham, NC 27712 (919) 620-9099 www.enoriver.org Donate to the Eno River Association Independent Animal Rescue "Independent Animal Rescue is a non-profit group in the Triangle region of North Carolina that works to provide homes for hundreds of unwanted cats and dogs each year. IAR is run primarily by committed individuals from the community who volunteer their time to help homeless animals and to keep our support programs functioning. To learn more about how you can help, visit our Volunteer page." Mail: IAR, P.O. Box 14232, Durham, NC 27709-4232 919-403-2221 www.animalrescue.net Donate to Independent Animal Rescue

Learn more about the critical components of your business's IT systems, and how Geeks for Business can help you modernize and secure your existing technology. Understanding Your IT Needs Your business's IT needs are unique. Learn more about how different technologies work together below. Your Internet Connection Endpoint Devices On-premises Servers VoIP, ATAs, and Fax Internet of Things Operating systems Line-of-business applications Security, IAM, and Authentication Your IT Infrastructure Virtually every business now requires some investment in tech to function optimally. How does it all work together? There are a few core elements to a modern IT system to understand: Your Internet (Wide Area Network) connection, including downstream and upstream bandwidth, latency (ping), jitter (critical for Voice over IP telephone calls), and uptime. Why are these metrics important? Bandwidth is a measurement of how many bytes per second your physical connection to the Internet can send and receive. If you rely on a cable, cellular, or DSL Internet connection you may have noticed that your downstream (download) bandwidth is significantly higher than your upstream (upload). This is because these types of Internet connections are asymmetric, meaning, generally, your download speed will run about 10-20 times faster than your upload speed. This is fine for many business users, but if your business relies on sending large files (like videos, medical imagery, or uncompressed photos) to cloud services online, you'll feel the sting of low upload bandwidth. In this case, bonding two or more Internet connections can improve things, but often at fairly considerable cost. Latency (ping) and jitter are both critical metrics in your Internet connection's overall performance. Latency, or ping, is defined as the amount of time it takes a packet to be sent from your device to a server, like Google.com. Most ping tests are performed at the transport layer of the network stack, using ICMP packets, and as such may provide a decent estimate of how applications like Voice-over-IP will perform, but Round-Trip-Time (RTT) is often the gold standard for predicting how things will perform at the application layer (like VoIP). As a simple rule of thumb, the lower your latency, the better--this influences how fast Internet browsing "feels" and how fast web services load. Jitter is related to ping, but with one important distinction: jitter is defined as the variation in latency over time. That is, say you send 1000 packets to a server at www.google.com . Your first few packets take 10ms to reach the server, but the next few take 20ms, then a few take as long as 60-80ms, then drop back down to 10ms. This scenario means your Internet connection, or the path your packets are taking to a given server, are suffering from high jitter. High jitter negatively impacts web-based applications such as Voice-over-IP and online gaming, which are highly sensitive to variations in ping or latency. Uptime is another crucial metric to consider when evaluating Internet service providers for your business. A modern ISP (internet service provider) generally measures their uptime in terms of "nines"--that is, how many decimal points after 99% can they guarantee? An uptime of 99.9% would mean that, on average during a given year, you'd experience about 526 minutes of downtime per year. This might not seem like a big deal, but you never know if this downtime will come all at once or in small blocks, which can mean a serious headache for your point-of-sale terminals and other devices you rely on in your business. Endpoint devices We refer to client PCs as “endpoint devices” in the technical service industry. Any PC or device (like a smartphone or tablet) used by an employee of a business is an endpoint device. Thus, when we sell “endpoint monitoring” as a service, it means we’re actively monitoring each endpoint on your network and looking for problems. Desktop PCs may seem fairly mundane in the modern IT universe, but they’re still an important part of a business’s IT infrastructure, as they’re generally more cost-effective than a laptop with similar hardware specifications. It’s critical to ensure that all endpoint devices are properly configured, patched, and secured in order to minimize downtime and loss of revenue for your business. On-premises Servers With the proliferation of cloud computing and more affordable access to cloud business apps, like Microsoft Office 365, so-called “on-premises” servers have seen a decline. However, some businesses still rely on physical servers at their locations and there are good reasons for keeping hardware in-house instead of migrating it to the cloud. Applications where latency is important, specialized hardware is in use, or where large amounts of data are being sent over the local network frequently favor on-premises servers. For example, if your use case involves sending big video files or photos in RAW format over the network, an on-premises server with large capacity hard drives makes more economic sense than sending those big files to a cloud service like Google Drive, where storage is much more expensive and you’re limited by a comparatively slow Internet connection. VoIP phones, ATAs (analog telephone adapters), and fax machines While the fax machine has slowly faded into obscurity, VoIP desk phones and ATAs (analogue telephone adapters) remain a common sight in businesses of all sizes. Some businesses do rely on fax, but the fax machine has largely been supplanted by IP fax, or “e-fax”, which allows the user to send faxes from any computer, over the Internet. Voice-over-IP, meanwhile, should be a core component of any business's IT strategy. Managed VoIP platforms allow businesses of all sizes to leverage powerful calling tools like departmental routing, ring groups, transcribed voicemail, and more. Your IP phones are a critical part of your business and making sure they’re secured and updated, without breaking compatibility with your SIP provider, is essential. Analogue telephone adapters (ATAs) are used to connect generic cordless or corded telephone handsets to IP phone systems, and because they are essentially just small computers with their own software and firmwa, ATAs must be managed to ensure the security of your network and phone system. Internet of Things devices Perhaps the most contentious entry on the list, Internet of Things (IoT) devices are often poorly secured from the factory and are not usually well-supported by their manufacturers after the devices are sold. So, it should come as no surprise that IoT devices require special attention in order to keep your IT infrastructure secure. There are IoT device manufacturers that do care about the security of their devices, but many, sadly, do not. Things like security cameras, wireless thermostats, wireless doorbells, and so on are all considered IoT devices. Operating systems While some businesses are Mac-only, the vast majority rely on Microsoft’s Windows operating system (OS). Windows by itself is an extremely complex piece of software and requires a good deal of active management in order to maintain its security and performance. Your operating system is critical, as all of your other software sits on top of it; if Windows goes down, everything else goes down, which may include losing access to barcode scanners, cameras, sensors, and other important hardware. While Microsoft pushes out security, feature, and bug-fix updates for Windows on a regular schedule, they don’t offer any additional support, such as enrolling your employees’ computers into your local Active Directory, or configuring Exchange for you–that’s where we come in. Your line-of-business applications Business software is a massive industry, and includes highly specialized applications for businesses in finance, energy, banking, medicine, and more. Your business’s software may be under an active support contract with the software developer, but many business owners find that the software they rely on is either no longer supported by the publisher, or requires outdated hardware to continue functioning. This puts a considerable financial and technical burden on the customer; Geeks for Business offers consultative services for cases just like these. You shouldn't have to cobble together a solution for critical business software implementation and support. Navigating the business software landscape can be overwhelming, and migrating from one app to another is frustrating and regularly daunting. We do extensive research to keep a running catalogue of recommended business software for a variety of industries and can help you migrate your workflow from an outdated or unsupported application to a modern and functional one. Security, IAM, and Authentication Your IT infrastructure’s efficient operation depends on a properly configured security solution, which involves several different moving parts. A firewall appliance, endpoint security software, access control/permission management, and two-factor authentication tokens are all part of a modern security implementation for your business. You may have sensitive data which you’d like to grant access to only certain employees–this is where access control comes into play. Authentication is the process by which established users access a secure system (like a company file server). Owing to their relative insecurity, passwords are slowly being phased out in favor of more secure, passwordless authentication methods, such as TOTP (time-based one time passwords) codes and physical hardware tokens (such as those made by Yubico). Authentication is a critical component of building a secure access management system for your business. Geeks for Business stays up to date on current 'best practices' for authentication and follows the guidance of CISA (the United States Cybersecurity and Infrastructure Security Agency; cisa.gov) IAM (Identity and Access Management) is a framework of policies, processes, and technologies that facilitate user access to digital resources. IAM deals with how users are identified in a system; assigning permissions to users within a system; adding and removing user roles; and protecting sensitive data stored in the system. IAM and authentication aren't synonymous, however; authentication deals with the ways in which users access resources, while IAM deals with which users can access which resources. Generally, when discussing best security practices for accessing privileged information, we want a user to have something (a hardware token, for instance), to know something (a username and password), and in high security environments, to be something (biometrics; a retinal or fingerprint scan to validate a user’s identity). Integrating these components into a coherent system that works for your business can be an insurmountable task for a business owner with so many other demands on their time. Geeks for Business is ready to work with you to understand your unique needs and to design a managed service plan that keeps your business running, no matter what. Your Internet Connection Endpoint Devices On-premises Servers VoIP, ATAs, and Fax Internet of Things Operating systems Line-of-business applications Security, IAM, and Authentication

Great IT service demands a great guarantee. Learn more about the ways Geeks for Business supports clients across the Triangle. The Geeks for Business Guarantee We take pride in our work, which is why our break-fix services come with a one-year warranty on both parts and labor. If a vendor provides us with faulty hardware for a client’s project, we will strive to replace it with an exact or suitable alternative within two business days. As of early 2025, supply chain challenges remain, causing some items to be harder to obtain than others; however, most common tech products are readily available. In the rare event that we make error during installation or inadvertently damage existing equipment, we are fully insured and will work diligently to rectify the situation. We in providing peace of mind, even for straightforward IT tasks. All labor performed by Geeks for Business is covered by a one-year warranty. If an issue arises, we will evaluate the problem within three business days and either carry out repairs at no cost or advise on the best next steps if external factors, such as electrical surges or natural disasters, are involved. We encourage clients to minimize risks in IT environments, where feasible, by installing uninterruptible power supplies, surge protectors, chemical fire suppression systems, and failover hardware, especially in settings where downtime can be costly. Please be aware that we cannot warranty items installed by Geeks for Business. Hardware installed by third parties is subject to their warranty terms and cannot receive additional coverage from us. We generally advise against purchasing extended warranties for hardware unless they are provided by the original manufacturer.

Geeks for Business is the Triangle's premier managed IT service provider for small- and medium-sized businesses. Let's Make IT Easy Geeks for Business is the Triangle's premier business IT service provider. We think making technology work for your business shouldn't feel alien. You've got a business to run, not IT systems to manage From Microsoft 365 to managed cybersecurity , we've got you covered We take the stress out of IT, so you're able to focus less on tech and more on running your business Learn more about how we simplify IT here Pricing guide Get in touch Learn more Cloud Do you know what your business really spends on cloud services? Are you making the best use of your cloud services budget? Cloud adoption rates are nearly 100% across businesses of all sizes, while managing multi-cloud environments is increasingly complex. From Identity and Access Management to Microsoft 365 backups and on-premise to cloud migrations, we make cloud stress-free. + Learn More Networking From design and installation to security and management, Geeks for Business provides comprehensive managed networking solutions for your business. Our implementation team has deep experience in Internet failover solutions, site-to-site VPNs, remote application access, SD-WAN, enterprise-ready wireless solutions, and more. Don't let legacy networking solutions slow your daily operations down. + Learn More Disaster Recovery Business continuity and disaster recovery should be top-of-mind for business leaders. Does your business have a recovery strategy in case of a ransomware attack or hardware failure? Learn how Geeks for Business can design and execute operational continuity and recovery procedures for your company. + Learn More Cybersecurity Ransomware payments exceeded $1 billion for the first time ever in 2023. Don't run the risk of costly business downtime in the event of an attack. Geeks for Business leverages next-generation security services, including 24/7 Network Operations Centers and proactive threat-hunting, to protect your company's critical assets. + Learn More Remote Support & Help Desk Each of our Managed IT plans provides convenient Managed Support options for your business. Enjoy unlimited remote tech support, onsite support, outsourced help desk, and tailored tech support and training plans with Geeks for Business. + Learn More Integrations & API Support Automate repetitive tasks and supercharge your business's workflows by harnessing the power of your existing applications' APIs (application programming interface). As your business grows, leveraging APIs facilitates efficient data sharing, reduced errors, easier app integration, faster innovation, and more. Learn how Geeks for Business can help you grow using APIs. Testimonials What our clients are saying Cannot beat Matt. He was responsive, on time, quickly identified my problems, explained the fix and resolved the issues in no time. Just first class. I don't believe I will ever look elsewhere. Thanks! - Edward S., Cary